FAQ

What is goat milk and why is it good for skin?

Goat milk is naturally rich in vitamins A, B2, C, and E, as well as lactic acid and healthy fats. These nutrients help moisturize, nourish, and gently exfoliate the skin, making it ideal for all skin types — including sensitive and dry skin.

Are your products made with real goat milk?

Yes! All of our goat milk is sourced directly from our farm here at StarStruck Acres. We believe in farm-to-skin freshness, so you can trust that every bar of soap and bottle of lotion is made with the real thing.

Are your products safe for sensitive skin?

Absolutely. Our goat milk formulas are gentle and free from harsh synthetic additives. However, if you have known allergies or skin conditions, we recommend reviewing the ingredient list for each product or consulting your dermatologist before use.

How long do your soaps and lotions last?

Our soaps typically last 4–6 weeks with regular use when stored properly (kept dry between uses). Our lotions and balms have a shelf life of 12 months when stored in a cool, dry place away from direct sunlight.

Do you ship across the United States?

Yes, we ship to all 50 states! Orders are typically processed within 1–3 business days. You'll receive a tracking number by email once your order has shipped.

What is your return policy?

Because our products are handmade and personal care items, we are unable to accept returns. However, if your order arrives damaged or there is an issue with your product, please contact us within 7 days of delivery and we'll make it right.

How do I contact you?

You can reach us through our Contact page or by emailing us directly. We love hearing from our customers and typically respond within 1–2 business days.